Delivery Information

Please allow up to 5 business days for orders to be shipped.

UPS Next Day Air, 2nd Day Air, and 3 Day Select will be prioritized as best as possible.

USPS Priority will say 2 day or 3 day. This is a calculated time in transit and not a guarantee for delivery based on the order date.

SHIPPING CHARGES:

Computed by the method you select at checkout.

OVERSEAS ORDERS:

We ship packages all over the world. Depending on your location and the service you select, your package will either go through the US Mail or UPS. Shipping charges are determined by the size, weight, destination, and quantity of packages. Sometimes shipping charges will need to be adjusted. You will receive an email if this occurs and can proceed with the order or cancel. All customs, duties, and taxes are the responsibility of the consignee. Payment is to be in U.S. funds.

Warning: First Class international freight is available to select countries. This is not trackable beyond the parcel leaving Finishline and arriving at the final destination. If lost, First Class packages are not insured and are the buyer’s responsibility. Priority and Express U.S. Mail and UPS are fully trackable and insured.

DAMAGED MERCHANDISE:

All items leave our premises in good condition and are insured for the full value. If you receive a damaged item due to damage to your box, please save all boxes, packing, and broken or crushed parts for the carrier to inspect after you file your claim. Please contact UPS within 2 days of receiving the damaged merchandise to place your claim. They will take the necessary steps to settle your claim. Do not return damaged parts to us. We cannot replace parts until the claim is resolved.

RETURNS:

All goods shipped are fully insured. A 20% restocking fee will be charged to customers on all returned items. Returns must be within 30 days of purchase with pre-authorization. There is no restocking fee on exchanged merchandise. No exchanges will be accepted on items that are not returned in the same condition they left our premises.

Finish Line packing boxes